• Please arrive on time for your appointment, please do not arrive earlier than 15 minutes.

• Please arrive without makeup on the areas being treated.

• Please arrive to our studio without kids or pets.

• No food is permitted inside studio.

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• Any client that does not show for a scheduled appointment will forfeit their deposit and will be required to pay for any future appointments in full, prior to their scheduled appointment. No exceptions.

• A £50 non refundable deposit is required to schedule your appointment at the time of scheduling. However deposit will be credited towards procedure fees on the day of your appointment. Remaining balance will be due the day of the appointment. 

• A 48 hour cancellation notice is required to cancel an appointment. If you fail to cancel your appointment within the 48 hours, you will forfeit your deposit. No exceptions. An additional deposit will be required to make a new appointment reservation. If 2 appointments are missed or cancelled, payment in full for services scheduled will be due prior to the scheduled date.

• To avoid unfair delays to clients, if you are more than 15 minutes late to your appointment it will be necessary to reschedule. Regardless of unforeseen circumstances that may arise which could force you to postpone/reschedule your procedure, however please understand that such changes affect not only me, but other clients as well. If you choose to reschedule your appointment, a minimum 24 hour advance notice is mandatory or the deposit becomes non-refundable. If you DO NOT reschedule you will lose your deposit and any other future appointments will require another £50 deposit to secure your appointment.

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• It is required to have your follow-up up appointment within 6-8 weeks after your original procedure. If you fail to come in for your touch up you will not achieve the full treatment and will find that a colourboost will be needed sooner and this will incur increased costs.

• We accept all major credit cards and cash payments.

• We reserve the right to reschedule any appointment within 24 hrs due to any unforeseen circumstances.